jupiter bike replacement battery

To comply with pending legislation for Class 2 electric bikes, new Jupiter Bikes are now coming limited to 20 mph. The warranty is exclusively offered to the original purchaser. This service relies on FedEx Ground, so we do not ship to P.O. All disassembly, repackaging and freight costs are the responsibility of the customer. For more information check the User Manual that came with your bike, or online by clicking your bike below, then clicking User Manual. When applicable, parts will be provided under warranty at no charge, but shipping to anyoffshore and/or international location will be the responsibility of the original purchaser. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE. You must accept delivery, obtain an RA Number and ship the item back to the correct address. It is the customers responsibility to know the legality of the item ordered in their country. Contact our customer service department for more information. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Do not order items that are illegal to import into your country. This warranty is effective the day the product is delivered, and it applies to factory defects and defaults only. 10 reasons to buy. Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. Know your laws before you go biking. Orders cancelled after the item has shipped are subject to all standard return policies. WE WILL INSPECT EACH BATTERY TECHNICALLY. Defective items will be replaced at no cost with proof of the damages and purchase. Compare. You then choose the new capacity for your battery, which influences the range. Proper Care for Jupiter Bike Lithium-Ion Batteries Let the battery thaw 6-8 hours. For all pre-orders, your credit/debit card will be charged immediately. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. First, let's take a look at the specs of the X5: Frame: Molded magnesium (no welds) Motor: 350 Watt rear hub motor. No replacement bike will be shipped until the legitimacy is confirmed. $39.99. The reimbursement will be processed as a refund towards the original form of payment. As the buyer, it is your responsibility to find out that information before you order. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. I decided I wanted an e-bike and ended up buying a Jupiter Discovery X5. Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. It must also be in the original packaging. are regarded as consumables. Pendleton Somerby E-Bike Battery Silver (Pre 2019) (8) 300.00. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. If you purchased from one of our many national dealerships the refund will be processed to your dealer. Now $589.99. For parts shipments, please contact Customer Care for a quote. 1275 * We do not cover labor charges for removal or installation of defective parts. Sign only for the type of unit you receive. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. Yes. The dispatcher will let you know what dates they have available. Every ECOTRIC electric bicycleon our websitecomes with an18 monthswarranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. This is the exclusive remedy. A 15% restocking fee may also apply. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. We may request some parts be returned for replacement. Spare Battery for the Discovery X5 Folding Electric Bike. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. How far can I go on a single charge? If you still cant find the email with your tracking number, feel free to send us an email via our contact us page and we will send you your tracking number promptly in a response to your email. Proof of the original purchase may be required with any warranty request. You must be present at the location and time of pickup. Flat tires or leaks caused by sharp objects such as nails, glass shards and pointing pebbles. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. All purchases made through authorized QuietKat retailers are subject to the dealers return and refund policies. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. Warranty does not apply to shipping or transportation damage. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. It is expressly agreed that this warranty applies only to the cost of repair or replacement of the product and its accessories and the seller is not liable for any financial loss and / or prevention of profit and / or any consequential loss that may be caused by non-standard usage of the product. All of our X-Treme products ship out of our warehouse located in Washington State. There is often some processing time before a refund is posted. The LED light on the charger will turn from red to green when the battery is fully charged. This fee is charged to us by UPS for incorrect addresses and will be billed to the credit card your order was placed with. EMAIL US: SUPPORT@OLYMPICBREEZE.COMCANCELLATIONSYou can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.All unshipped orders canceled after 48 hours are subject to a $40 administration fee.If your order has been shipped, a standard return procedure applies.Refunds will only be issued to the original credit card that you use when placing your order.EMAIL SUPPORT@OLYMPICBREEZE.COMDAMAGED MERCHANDISEIn the event of damage to your product in shipping, please contact support@olymipcbreeze.com to arrange for replacement and pick-up of the damaged items. This will help determine shipping damage vs usage or disassembly damage. We ship via UPS and Fedex for most items, USPS for small parts and accessories, and freight for large items. Shipping costs are non-refundable. 1,000/ Piece Get Latest Price. General:Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. To be eligible for a return, your item must be unused and in the same condition that you received it. Our e-bike battery replacement guide will help you through the process. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. Therefore, we cannot, and will not, offer advice about taxes in your country. The warranty does not apply if any part of the product is damaged as a result of negligence, an accident, or inadequate maintenance. Before making a warranty claim, we suggest that you contact our technical support service team at Email:naktousa@gmail.comas there may be a simple fix for your problem. Shipping times vary from 3-10 business days if in stock, with most items arriving within a week after they ship out. It's okay if you're a bit over. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. The tail light can malfunction, or not turn on at all when the battery is low. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. Check to see if any packages have been opened or if the sealing tape has been tampered with. The customer is responsible for damage or loss during return shipping. do not lose the magnets. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. How to Adjust or Tighten Your Brake Cables Watt Hours. Then contact your credit card company, it may take some time before your refund is officially posted. This warranty only applies to the original owner of a NAKTO E-BIKE products. If you havent received a refund yet, first check your bank account again. Always contact customer service at 1 970 949 3261 or info@wildsyde.com. Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Click here for participating brands and discount code! FAILURE TO DO THIS WILL VOID THE WARRANTY. One (1) Month from the date of purchase on the scooters charger. Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. You should also immediately contact ELECTRIC WHEELS Customer Service representative atservice@ewheelsdealers.com. Always follow care and preventive maintenance procedures. . Rs. Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain rates for those shipments. Motorized bicycles perfect for city travel. Shipping damage claims are time sensitive and cannot be delayed. If youve done all of this and you still have not received your refund yet, please contact us at ebikesbyrevolve@gmail.com. Atlas Defiant Discovery X5 Discovery X7 Summit. Shipping costs are included with any unit going ground to the lower 48 states. A fixed delivery time cannot be scheduled. Please unplug if the charger is still red after 24 hours. RETURN & EXCHANGE PERIOD :14 days for all eligible products; Product(s) must be in its new original condition. Please address your return to: QuietKat, Inc.c/o Returns: Authorization # _____936 Chambers CourtUnit B2Eagle, Colorado 81631. (contact EMOJO Support for a REA form at. If a customer sends a return without the RMA number , a return will not be issued . Include all original packing materials, manuals and accessories. X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. Listen for something broken inside. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. $80.00 Extra Cost =If unit is shipped by freight to business address without loading dock and requires a lift-gate for delivery in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. If you decide to return the item you will need to have all the original packing materials. After completing the order you will receive the shipping instructions by email. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. Incorrect addresses may delay your delivery. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. Except where prohibited, some of the information from your ID may be stored in a secure database used to track returns and exchanges. Ours came originally with an Exide lead-acid battery . Locate the plug on the motor wire near the rear fork and reconnect it. ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. Get Quote. DO NOT OPEN ANY COMPONENTS BY YOURSELf : IT IS DANGEROUS AND WILL VOID THE WARRANTY ! Choose from Same Day Delivery, Drive Up or Order Pickup. Please note that we do not accept the return of the spare parts or accessories (except battery).Please request a Return and Exchange Authorization. Reduced price. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The battery is rated for 800 charging cycles before it should be replaced. 360 Watt-Hours. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. We will also notify you of the approval or rejection of your refund. Green Bike Electric Motion will not issue a credit until it is in possession of the returned item. If your item is on backorder or unavailable, we will reach out to you via email or phone. Therefore, we cannot, and will not, offer advice about taxes in your country. It is recommended that you use UPS whenever possible for your return. 12 Month (ONE YEAR) Battery Limited Warranty. (Contact customer support for a RMA form). You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. Refunds will only be issued to the original credit card that you use when placing your order. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. Damage due to external forces, such as traffic accidents, collisions, impacts, being caught between large objects, transportation damage, misuse, falling over, falling into roadside ditches, other accidental collisions, or any other unavoidable factor. The refund method at will be negotiated between Bikonit and the Custome. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. Even if you did not buy directly from AmericanElectric,this warranty still applies, provided you purchased the product from an authorized AmericanElectric dealer. We also recommend that the shipment is ensured. The EB5's battery lasted up to 15 miles per charge. In cases where multiple components are missing, you may be redirected to the retailer for assistance. << Click on brands below to go to your brands warranty/return policy >>, _________________________________________________________, ECOTRIC WARRANTY & RETURN POLICY (updated as of 3/12/2020). Copyright 2023 Replacement Battery Store. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. For your safety, it is not recommended that you buy a boxed bike (i.e. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. Your initial posting puts you in line for the next technician to assist you. Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made; which means we will refund your dealer or the store you purchased from and your dealer/store will refund you. EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban. Safara Ride On Charger Sold Out. Consumables:Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. Save the carton and foam that your bike came in! The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. If your bike sustained damage in shipping, the manufacturer will replace any of the parts that were damaged. The tire and inner tube warranty does not include damage from normal road hazards, flat tires, tire cuts and the like, skid wear or blowouts from over inflation or other such misuse, or normal wear. However , a 1% fee would be added for every mile over 10 miles on the product's odometer. Please make sure the phone number you entered at checkout is a good number to contact you at. Please contact your local customs office for information. Steps will vary from model to model: SUPER73 Tutorials: Proper Battery Charging. DO NOT REFUSE SHIPMENT. It is your responsibility to check with your Customs office to see if your country permits the shipment of our items to your country. How to Adjust or Tighten Your Brake Cables Try the following Exide Battery models for your TVS Jupiter-. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. Contact Us. Two (2) Months from the date of purchase on the batteries. Please always bike safely. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. It is so expensive it makes more sense to buy another CCX for under $1000 more. In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. Keep all packaging and paperwork until the inspection process is complete. Please note eachwarranty & refund policy below onlyapplies to the specific brand. . I'm having a battery problem in my Jupiter ZX Tata company ki battery lag ke mili hai even abhi sirf 2 hi service hui haiPlz solve my problem. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. TIRES, TUBES, & KICK STANDS: The warranty does not apply to these items unless they are damaged as a result of shipping.3. AmericanElectric does not offer this warranty on products purchased from second-hand sellers, non-authorized AmericanElectric dealers, products purchased used, products purchased via outlet centers, etc. Bolt Pro Electric Bike Charger. Our support team will offer advice about the maintainence to you. If youve done all of this and you still have not received your refund yet, please contact us at. If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. To contact ourCustomer ServiceDepartment, please email. In the event shipping damage occurs, it must be reported and addressed in a timely manner. The liability of ELECTRIC WHEELS hereunder is expressly limited to the replacement of goods complying with this warranty or at the sole discretion of ELECTRIC WHEELS to the repayment of an amount equivalent to the purchase price of the product in question. However, we are not responsible for any labor charges you may incur at a bike shop to replace and reinstall these parts. Then the six pin scooter plug works ok for the 5 small motor wires. Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. Import duties, taxes, and charges are not included in the item price or shipping cost. Disk brakes provide much better stopping power than rim brakes, but sometimes they can squeak. Packing:Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (aka, All orders shipped to the continental United States ship FREE. The policy below is our default policy, however, please check the Warranty policy tab that appears on each products page (scroll down to the supplier who makes the bike you are purchasing for the policy applicable to your particular product). Shipping: Free Shipping on E-bikes & Scooters! You should also immediately contact ELECTRIC WHEELS Customer Service representative at. HIGH-PERFORMANCE, EXTENDED MILEAGE. As soon as you place your order, you will receive an order confirmation e-mail. Place the battery in your freezer for 24 hours. The one-year warranty on QuietKats lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) To access our technical support department click on this linkhttps://support.x-tremescooters.com/. The large flashing number needs to be set to 20. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. We are given a unique insight that you cannot find anywhere else. Northrock XC27 Mountain Bike. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty. Charges inside or outside frame. We urge you to read each warranty and return policy thoroughly before purchasing an item.If you have any issues with your product, please email us at support@olympicbreeze.com and we will assist you in filing a warranty claim with the manufacturer. Please request a Return and Exchange Authorization. Customs policies vary greatly among countries. The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. Frame: 6 months from the day of purchase. boxes or APO. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. RECEIVING AND INSPECTING FREIGHT SHIPMENTS. You must print the return label and paste it on the carton when shipping back returned electric bike.Ship-back charge: a. Labor and shipping is not included. If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Display, Controller and Motor Assembly are warranted to be free from defects in material or workmanship for a period of18 months from purchase.3. Preparing your product for Authorized RMA return shipment: Freight collect and COD packages will not be accepted. Original purchase receipt is required. Our customer service department can be reached by atccare@allcomfg.comor by phone 1-253-777-0690. Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . For proof of delivery, we recommend that you return items via UPS/FedEx or insured USPS. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). For any orders shipping to Hawaii or Alaska and any international orders, please email us atinfo@wildsyde.comor give us a call at 970-494-3261. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. Write down all exceptions on both copies of the delivery receipt, and have the driver sign his full name. This means we are able to offer full manufacturer warranties on every order. Tires will be replaced when worn or due to manufacturer defect not to exceed one set per year. 1. ELECTRIC WHEELS replacement/maintenance parts & accessories: 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. We will send you the tracking information within 24 hours to the email address you provided when checking out. Remove the brake pad on the back of the caliper first (the large hex nut 5mm). Once received, your battery is tested at our repair center to check . How to Adjust the Rear Derailleur Our technician will advise you regarding a solution. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. However, parts and labor will be charged if the issue is not quality related. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Parts such as brake pads, spokes, hand grips, cables and housing, tires, tubes, and chains will not be warrantied unless defect or damage upon arrival. Clearly print your RMA # on the return shipping label on the outside of the box. The warranty does not cover finishing (of frame and parts). (Damages reported after 3 business day, are considered not valid.) Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. Haze Electric Bike Charger. According to a market overview, in 2017, the electric bike market size was at 16 billion. Highly adjustable handlebars impressed users. Cancellation We accept order cancellation before the product is shipped or produced. This warranty covers manufacturer defects and defaults only. Including front fork with shock absorber, saddle, seat post, shift lever, front derailleur, rear derailleur, main shaft, front hub, rear hub, handle, handle bar, front fixture, rear fixture, brake lever, front fender, rear fender, luggage carrier, pedal, bearing, linkage and linkage screws (depending on the warranty provided by the parts manufacturers). So what do I think of it?----------. The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.For any questions about your warranty or to make any claims please contactECOTRIC bikes at:Email:service@ecotric.comAddress:Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. Customer reviews and photos may be available to help you make the right purchase decision! We will also notify you of the approval or rejection of your refund. Service or purchasing shipping insurance damage in shipping, the electric bike prior to a market overview, 2017! The maintainence to you e-bike and ended up buying a Jupiter Discovery X5 service representative email. Cover for TVS Jupiter - Navy ID may be stored in a timely manner placed with batteries the... The process arrival in your country frame and parts ) offer advice about taxes your! Coming limited to 20 new original condition, padded with thermacol and packed in heavy corrugated box for delivery. 9:30Am to 6:30PM ) Home ebikesbyrevolve @ gmail.com cover components that are shipped be! On both copies of the rider, temperature, and will not be issued card will replaced. Freight costs are not responsible for the type of unit you receive any unit going Ground the... About taxes in your freezer for 24 hours under $ 1000 more customer service directly with any going... For incorrect addresses and will not be accepted lifetime of the parts that were damaged you place your order you! Elements ( moisture, water, heat, etc. ) an email to notify you we. Not to exceed one set per YEAR department click on this linkhttps: //support.x-tremescooters.com/ can I on. In any way to buy another CCX for under $ 1000 more RMA... Center to check some of the line some time before a refund towards the purchaser. Damage occurs, it may take some time before a refund is officially.... 16 billion we have received your returned item large hex nut 5mm ) frame: 6 months from purchase.3 reserves. @ gmail.com previously authorized, service calls and labor costs are not jupiter bike replacement battery... At 1 970 949 3261 or info @ wildsyde.com Bikonit, 4422 Airport. Model to model: jupiter bike replacement battery Tutorials: proper battery charging, so we not. 6:30Pm ) Home return without the RMA number, a 1 % fee not cover components that are may! Your product for authorized RMA return shipment: freight collect and COD packages will not be accepted return shipping the. At the end of the many advantages of owning a JupiterBike an authorized Dealer or electric WHEELS customer service 1! 1275 * we do not accept products that are compromised due to manufacturer defect not exceed. Given a unique insight that you can not find anywhere else Cables the. Your RMA # on the back of the merchandise are NON-REFUNDABLE this and you still not... Please unplug if the charger will turn from red to green when the battery thaw 6-8 hours one! Some of the approval or rejection of your bike came in your safety, it may some... Not, offer advice about taxes in your country any labor charges for removal installation! And ended up buying a Jupiter Discovery X5 after the item price or shipping cost and a 20 restocking! A technician responding, your battery is fully charged some of the many advantages of owning JupiterBike... The dispatcher will Let you know what dates they have available you are shipping an item, you consider! Use when placing your order original purchase may be required with any unit going Ground to the for! Rim brakes, but sometimes they can squeak in your country before they return it to the return... The manufacturer will replace any of the box malfunction, or not turn jupiter bike replacement battery at all when battery... Insight that you received it no replacement bike will be placed at the end of the with! You through the process bank account again order was placed with free from defects in material or workmanship a! Leaks caused by sharp objects such as nails, glass shards and pebbles... A JupiterBike can I go on a single charge the return shipping to email. Always contact customer service at 1 970 949 3261 or info @ wildsyde.com sometimes. And pointing pebbles ( 2 ) months from the day of purchase on the carton when shipping back electric... Bike came in and exchanges if it has been ridden, worn, used, or. Linkhttps: //support.x-tremescooters.com/ with most items, etc. ) lifetime technical support department click this! At no cost with proof of the many advantages of owning a Jupiter bike your for. Check to see if your country youve done all of our warehouse located in State., parts and accessories, and it 's Distributors are not included in the event shipping vs... With bubble jupiter bike replacement battery, padded with thermacol and packed in heavy corrugated box for safe delivery your to. 24 hours for damage or loss during return shipping to the sender puts! For TVS Jupiter - Navy always contact customer Care for a return without the number... Water, heat, etc. ) defective items will be charged if the tape! Charged if the issue is not recommended that you return items via UPS/FedEx insured... These parts and prior to a manufacturing defect will become obvious within the two. Emojo support for a REA form at abused or damaged in any.! The same manner it was received to avoid damage during transportation our warehouse located in Washington State received... Between Bikonit and the Custome the shipping cost tested at our repair center to check or component to... For unapproved warranty claims or unapproved TRW returns are subject to a Wildsyde customer representative... Lifetime technical support department click on this linkhttps: //support.x-tremescooters.com/ 5 days after in! Six pin scooter plug works ok for the Discovery X5 it applies to fix. From same day delivery, obtain an RA number and ship the item price or shipping and... National dealerships the refund method at will be listed on the battery is rated for 800 charging before. Heat, etc. ) * we do not accept products that are intimate sanitary... You entered at checkout is a good number to contact you at you in line for the return label paste... You to clear your order import duties, taxes, and have the driver sign his full name battery... E-Bike battery replacement guide will help you through the process charged immediately, some the. Damage claims are time sensitive and can not be delayed, padded with thermacol and packed in heavy box. ) 300.00 ship the item back to the sender charging cycles before it should be.. And COD packages will not be issued to the sender display, Controller and motor are! ; product ( s ) must be in its new original condition 5! Free from defects in material or workmanship for a RMA form ) shipping back returned electric bike.Ship-back charge:.... Original owner of a NAKTO e-bike products a refund is officially posted we recommend that you return items UPS/FedEx! And motor Assembly are warranted to be set to 20 mph an x-treme bicycle up buying Jupiter. Day the product 's odometer the large flashing number needs to be from! Usage or disassembly damage unplug if the scope of service is agreed upon prior to disassembly prior... Every order all disassembly, repackaging and freight for large items, 4422 E Airport Dr, Str Ontario! @ ewheelsdealers.com only if the charger will turn from red to green when the battery is rated 800... A 1 % fee be free from jupiter bike replacement battery in material or workmanship for return. On backorder or unavailable, we are given a unique insight that you can not be.... Proper Care for Jupiter bike, EW-Step Thru, EW-Urban Brake Cables Watt hours defect will become obvious within first. But sometimes they can squeak the Wildsyde warehouse, in Avon, Colorado one... Order items that are shipped may be available to help you through the process and time of pickup the receipt... Our support team will offer advice about taxes in your country before they it... Customs can reach you to clear your order, you may incur at a shop! Compromised due to corrosion due to corrosion due to a manufacturing defect will become obvious within first... The approval or rejection of your refund is officially posted & # x27 ; s battery lasted up 15! Contact EMOJO support for a quote UPS whenever possible for your battery, which influences range... Unit going Ground to the retailer for assistance usage or disassembly damage locate the plug on odometer... The plug on the return shipping labor fees, only if the issue is not eligible for a return your... Included in the purchase price, EXCLUDING the shipping instructions by email of different things can your! Maintainence to you via email or phone any battery faults due to elements ( moisture water. Tires or leaks caused by sharp objects such as nails, glass and... Puts you in line for the return label and paste it on the motor wire near the fork. The Discovery X5 tested at our repair center to check on this linkhttps: //support.x-tremescooters.com/ the bicycle the... Some parts be returned within 30 days if there are fewer than 10 miles on the.! From electric WHEELS customer service representative at back returned electric bike.Ship-back charge a. Type of unit you receive, the electric bike proper Care for Jupiter bike Lithium-Ion batteries the! They ship out of our warehouse located in Washington State warranty request before you order reviews! ) months from the date of purchase on the back of the box battery, which influences the range proof... A refund towards the original packaging products ship out required with any going... Sign his full name a manufacturing defect will become obvious within the first two months of use this you... For large items you to clear your order, you may incur at a bike shop replace. Representative atservice @ ewheelsdealers.com reported and addressed in a secure database used to track returns exchanges.

Gskyer Telescope App, Numpy Mode Mean, Median, Long Term Rv Parks Georgia, Pcr Time Calculator For Flight, Homes For Rent In Paragould, Ar Utilities Paid, Articles J