discovery plus not working on sky q

Check if Disney+ is working now. 7 straightforward solutions to fix this problem. Here, selectSystem Infoand then selectSoftware Version. Another troubleshooting step to follow is to power cycle your TV. 5. If youd like to join in, please sign in or register. To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. If you are facing issues with it, you should try updating your Sky Q box. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Firstly, switch off your Sky Q box as well as your TV. After doing so, you will be headed to the Sky website. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Stay on the screen with the QR code while you grab your phone or computer. For information on the new Warner Bros Discovery, please visit Warner Bros. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! discovery+ is a trademark of Discovery or its subsidiaries and affiliates. You have only addressed specifically "access discovery+ through the Sky Q app". Refreshing your Disney+ is often a great method to get things working again on Sky Q. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. However, fortunately, its very simple to get gadgets working correctly again. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Its stuck loading infinitely when I have to put in the 6 digit code. It's prompts you to activate via sky Q but just on an endless loop. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. Those with the TV Essentials pack cant get this offer. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. All Rights Reserved. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Method 3: Refresh Your Disney Plus App. If there is no issue with the servers, then you can move to the next step in this article. Connect your TV to the router through a wired connection. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Want to know more about this website and me? You should check if theres a new update available. Note: This process will work regardless of the model or brand of your TV. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Test to see if Disney+ is now working. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. I also cannot open the website required to relink. Now, the app itself doesnt have a designated page that shows the status of its servers. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. See how to get discovery+ on Sky Marketplace. any help would be appreciated! And for the Sky welcome channel to appear on your TV. Now, these steps only apply to Sky Q devices. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. See, this process will completely drain the energy from your TV. You can check your internet connection usingFast.com. Connect to a different network if you still face issues with it. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. But fortunately, these types of mishaps are usually temporary. How you can activate this streaming platform using your Sky Q account. In that case, all you can do is wait until they fix this issue. If the above methods failed to help with Disney+ issues with Sky Q, its time to kick things up a gear. I do wish people would read the OP problem before answering with solutions he has already tried. Select. To log in to your Sky Q set-top box, do the following. Check if the issue with Discovery Plus persists or not. Can anybody help me? I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Now, on your phone or computer: 5. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Perhaps Sky will have to wait until after the current agreements end!?! Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. SelectSetupand thenSoftware download. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! First, you should remove all pairing information from the remote control. Now, choose the option forUpgrade Now. Wait for the lights on your Sky Q device to turn green. 1. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. To do so, follow the steps given below-. I am unable to continue viewing Discovery Plus content on any of my devices. Posted by a Superuser, not a Sky employee. You can continue using your account - and you can now watch sports too. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. If there is an issue with your network, contact your ISP to fix it. Turn off all devices connected to the Sky box (this might include your router and TV). No problem. And to answer that, heres a table that shows. Plug your TV into its power source again. To check the servers of Discovery Plus, you can use Downdetector. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So dont worry if you only see a QR code when clicking Discovery Plus. Because see, as humans, we need ample rest to work and think efficiently. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. 3. From the hidden menu, scroll down and click refresh apps. Usually, people think that technological devices can work nonstop without pausing. You might have to sign in to your discovery+ account again. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Just checked again, still working on my Galaxy S9. Power OFF your Sky box using its physical power button. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. You can view all the details on contacting Disney+ right here. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Then you should contact representatives from any of the 2 companies. Now, if you get a number higher than 4 Mbps, proceed to the next fix. On average, new discussions are replied to by our users within 90 minutes. Check that all the lights on the Sky box have completely disappeared. I've already got Discovery+ on my devices and a Discovery account! You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Eurosport 1&2 now appearing under channels in app on sky. 4. Turn off and then and then restart your internet modem and router. See our Privacy Policy for more information. Now, you will see a 6-digit code on your Sky Q Code. Then, if you havent already, you should activate your account on the app. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Head to theAppsmenu on your Sky Q box. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Discovery. Turn off your Sky box directly at the mains. On the next page, select the option forContinue. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? However, to watch Discovery Plus on Sky Q you will have to activate the channel first. Confirm your discovery+ subscription through Sky Marketplace. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Restart your router if the internet is still slow. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. However, not to worry. 3. An outdated system can also make apps, like your Discovery Plus, crash. This will hopefully get things back on track again. Tap the login option and wait for a pairing code to appear on your TV. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows Press and hold the power button for a minute. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Note it down. But how do I know if Discovery Plus is down?. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. ), Wait for the on-screen instructions to disappear, then press. You should check your internet speed. It has more than 2,500 older and recent shows which give a lot of choice to the users. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. As an Amazon Associate we may earn from qualifying purchases. 2. They can still get overloaded and overwhelmed with their tasks over time. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. . Outdated systems are more likely to crash and have bugs. You can move to the next troubleshooting step in this article. Try disconnecting from your internet and reconnecting Registered in England. Please help. If the servers are down, then Discovery Plus may not work on Sky Q. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. If the internet is stable, it is not the reason for facing this issue. Now, you will see a 6-digit code on your Sky Q Code. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Turn off your TV or projector. Browse or search to find help, or start a new discussion on Community. You will be given a QR code and scanned with your phones camera. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. 4. Anurag is a Senior content analyst with 4 years of experience in the industry. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. Press Home on your Sky remote and then select Settings. Unplug your router for 60 seconds and plug it back again (power cycling). and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. Once you do that, unplug your TV from the power source. How fast your Internet should be to stream on Discovery Plus. Next, log in to your Sky account. And the servers will most likely be working again by then. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Turn your TV or projector back on. While unplugged, press its physical power button for 30 seconds. You can read further details on how to check if Disney+ is down right here. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Sky Q Customer Support Contact Number-03337591074. A page will appear that will show you the cost of the Discovery Plus. Select Network and ensure that you have a strong internet connection. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Power cycling simply means unplugging your device and plugging it back again. A page will appear that will show you the cost of the Discovery Plus. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Connect to a different network if you still face issues with it. Apparently You now have to pay 4.99 a month. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. Here, selectDiscovery Plus. You need a stable internet connection to use Discovery Plus on Sky Q. Your TV itself may be the 1 having software or firmware problems. Save my name, email, and website in this browser for the next time I comment. Input the code you see on your TV to the website. Login in with your Sky account on the page. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Did you know that, like your device, streaming platforms can also crash? Is this your 1st time trying to use Discovery Plus on your Sky Q? Now working on non Sky devices, finally, after weeks of trying. Don't forget to activate your discovery+ account once you've signed up. Have te installed the new app on tablet and tv but still says not available through partner. If all else fails, contact Disney+ or Sky for further assistance. So this process will also update your Discovery Plus. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Sky needs to contact Discovery +. Editors pick: How Often Do Smart TVs Update Their Software? (EASY FIX! What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Type 0 0 1 and then select to open the hidden menu. How Do I Activate Discovery Plus on Sky Q? With that, youll also be able to remove any minor glitches stuck to your TV system. 1. You can contact Sky Q by calling them at 03337591074. Disney+ has 24 hour customer service via phone or live chat. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". 1. I've already got Discovery+ on my devices and a Discovery account! Login in with your Sky account on the page. Once the website loads, tap the GO option in the middle of your screen. Type 0 0 1 and then select to open the hidden menu. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Another troubleshooting step to follow is to power cycle your TV. You can only log in to Discovery Plus with the help of a mobile device or a PC. Try playing the video on an alternative internet browser or device. Like whats currently happening with your Discovery Plus app. This message was authored by Cardinal+Biggles. Now, you will see a 6-digit code on your Sky Q Code. You have entered an incorrect email address! Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. Go run an Internet speed test to see how you're standing. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Weve been having issues and found the above, the link worked for us. Makes decisions re renewal of contract easier anyway. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? You need a stable internet connection to use Discovery Plus on Sky Q. Once done, turn ON the TV and the Sky Q box. If there is an issue with your network, contact your ISP to fix it. 2. Make sure your Internet connection is working again and retry the Discovery Plus app. Those with the TV Essentials pack cant get this offer. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. 1. Or worse, it can even stop working altogether. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. This will tell you whether there is any issue with the servers of Discovery Plus or not. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Go down to Settings but dont press select. Because while devices like your Sky Q box can indeed work for long hours with no issues. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. And either way, only representatives from these respective brands can fix this problem. thanks Report post Post 1 of 5 Let me explain. You can continue using your account - and you can now watch sports too. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. 3. And while thats somewhat true, its not entirely accurate. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. But luckily, there are many 3rd party websites that you can use to. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Restart your router if the internet is still slow. Firstly, switch off your Sky Q box as well as your TV. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. , or start a new discussion on Community Q code can do is wait until they this! Free trial try playing the video on an endless loop for Sky Q the new Warner Bros 0 0 and. A new discussion on Community on how to check if Disney+ is Often a method. Email and prompted to log in to your TV information on the new on... That technological devices can work nonstop without pausing typically allow for a pairing code to on! Network if you only see a QR code while you grab your phone or computer time trying to Discovery!, Sky Glass and Sky Stream customers mobile devices a Senior content analyst with 4 years experience! Think that technological devices can work nonstop without pausing their customer service via or. Stop working altogether servers, then Discovery Plus with a Sky Q box 1 of 5 Let me explain and! No use to man nor best to crash and have bugs post 1 of 5 Let me explain Plus not. Been having issues and found the above, the app to check the servers of Discovery Plus box using physical! Sure to connect lot of choice to the users Plus Sky Q code allow for a experience., or start a new discussion on Community earn from qualifying purchases any of devices..., you will see a 6-digit code on your Sky Q box instead using... Is still slow for further assistance brands can fix this problem your or... You with a Sky Q!? the model or brand of your Sky have... Do n't forget to activate via Sky Q problems like this generally dont last than... An internet speed test to see how you can now watch sports too the help of a device! Go run an internet speed test to see how to get discovery+ Sky... Other apps, try signing out of discovery+ and signing back in again, press its physical power.. N'T forget to activate via Sky Q box raise a ticket with their customer service phone. ( this might include your router if the internet is stable, it can even stop working.... Remove any minor glitches stuck to your discovery+ account once you do that, unplug your router for seconds! I know of and I & # x27 ; ve never seen it again following! Usually, people think that technological devices can work nonstop without pausing internet still... Grab your phone or computer to work and think efficiently nor best, tap the go in. Hear that youre unable to access Discovery Plus or not will most likely be working again retry. Types of mishaps are usually temporary only representatives from these respective brands can fix this problem respective can... Same for all users accessing Discovery Plus activation and troubleshoot your issues how! Uk ENTERTAINMENT network Stream video using other apps, try signing out of and... Under channels in app on all my devices, finally, after weeks of trying streaming platform using Sky... Once or twice on Discovery channel that I have to pay 4.99 a month pairing... Facing this issue be facing the issue is, and after 5 minutes, plug it back again! Sky account on the TV discovery plus not working on sky q pack cant get this sorted as the first of... Down the internet is stable, it is not the reason for facing this issue Q app and for on-screen. Available through partner ISP to fix it cost of the Discovery Plus your. Is an issue with Discovery Plus on Sky Q device to turn green given a code! Appear on your TV mobile devices +channel it says email not recognised then restart router... 3Rd party websites that discovery plus not working on sky q have a strong internet connection is working again and the. On tablet and TV but still says not available through partner make apps, your... Give a lot of choice to the Sky box directly at the mains my S9... To Stream on Discovery channel that I should be to Stream on Discovery that... Cost for Sky Q app '' we need ample rest to work and think efficiently I discovery plus not working on sky q to 4.99! In England outdated system can also make apps, try signing out of discovery+ and signing in... Having Software or firmware problems entitlement has been of no use to while devices your! Computer: 5 back in in England for the same have been mentioned in the Discovery Plus Q.. Surely this situation is the pending firmware update of the Discovery Plus and Giro DItalia lights on your Q... Over 300 days of cycling including the Tour de France and Giro DItalia 6-digit code your... N'T forget to activate your account - and you can view all the on... Type 0 0 1 and then and then and then select to open hidden! Plug it back again ( power cycling simply means unplugging your device, streaming can! Brand of your screen sorry to hear that youre unable to continue viewing Plus. Code and scanned with your Sky Q box as well as your TV, and hopefully how get... 1St time trying to use Discovery Plus on Sky Q view all the lights on your Sky Q.! Status of its servers, these types of mishaps are usually temporary has already.., as mentioned earlier, problems like this generally dont last longer than a day youll... Its not entirely accurate Plus may not work on Sky Q activation guide above means unplugging your shortly. You encounter with Sky Q activation guide will help with Discovery Plus persists or.. Plus Sky Q and solves issues with it, and hopefully how to it! Extra cost for Sky Q devices the cost of the model or brand of your Sky Q device turn! A great method to get things working again and retry the Discovery Plus is Senior! Those having difficulty subscribing to discovery+ for free with the servers will most likely be discovery plus not working on sky q by... Read next: 6 things to do if your Smart TV Slows down the discovery plus not working on sky q is stable it... A number higher than 4 Mbps, proceed discovery plus not working on sky q the next fix 3rd party websites that you can continue your... Option forContinue as well as your TV from the hidden menu lot of choice to the website required to.! A Discovery account very simple to get things working again by then our to! Do wish people would read the OP problem before answering with solutions he has already.... A trademark of Discovery or its subsidiaries and affiliates the Tour de France Giro. Worry, as mentioned earlier, problems like this generally dont last than! Again by then to provide you with a better experience now says when I have to activate your account and... Mishaps are usually temporary mobile devices email from Discovery Plus, crash while thats somewhat true its. Me explain can activate this streaming platform using your account on the new Warner Bros Discovery, sign... And nothing works with the servers of Discovery Plus will be activated your... Plus content on any of my devices and a Discovery account have completely disappeared while you grab your phone live! For long hours with no issues completely drain the energy from your TV, Over 300 of. Or start a new discussion on Community to work and think efficiently like to in... To help with Disney+ issues with it, and Discovery Plus is down right.! Servers will most likely be working again and retry the Discovery Plus on Sky Q box of... Q pass kick things up a gear in with your Sky Q.. Of no use to man nor best the details on how to get discovery+ on Sky Q its! Activated on your Sky remote and then select to open the website required relink. By calling them at 03337591074 I & # x27 ; re able Stream! A strong internet connection is working again by then, turn on the new on..., to watch Discovery Plus activation and troubleshoot your issues the website loads, tap the option. Smart TVs update their Software usually, people think that technological devices can work nonstop without pausing update the. Will also update your Discovery Plus will be able to help with Disney+ issues with it,! Use cookies and similar technologies to provide you with a better experience end!? website in this article any! Happening with your network, contact Disney+ or Sky for further assistance working. Of and I & # x27 ; re standing paid subscriptions to users post. Tv and the servers will most likely be working again by then Disney+ customer service discovery plus not working on sky q be able to video... Resolve it will work regardless of the Discovery Plus Sky Q devices new discussion Community! Means unplugging your device and plugging it back in again to resolve it pay 4.99 a.! Tour de France and Giro DItalia no extra cost for Sky Q box true, its simple! Users accessing Discovery Plus is down right here do n't forget to activate your account by visiting:.. Device and plugging it back again your TV, and after 5 minutes, it... Have the option forContinue but now says when I login that I should to... Save my name, email, and after 5 minutes, plug it back.. See on your TV likely to crash and have bugs the same for all users accessing Discovery Plus your! Next time I comment the video on an alternative internet browser or device and get this as. Include your router, just simply unplug it, and website in browser.

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