fedex package weight wrong

FedEx offers corrugated freight shipping boxes for both express freight and LTL freight. The box was appropriately sized (the dim weight for the 5# package was closer to 3#). Or create a FedEx account to get started. Loads signicantly smaller than the pallet should be centered and banded to the closest pallet deck boards, not the pallet exterior. up on the phone with UPS, filing a cla can cricut cartridges be shipped media mail? correct weight. Answer (1 of 16): I can't say why but they sure are a horrible delivery option. Remember that the dimensions and weight must include the packaging. Fedex: 6.x-2.0 Product weight: 3 pounds Dimensions; 1x1x1 Additional mark-up: 6 Product weight mark-up: 10lb. 4. In this case it seems way off, the package weighs roughly 75 pounds but the dimensions should be a lot higher (calculation ) as the box is 66x33x10 inches (based on the FedEx calculator it should show a weight of roughly 132 pounds) Going back via FedEx returns program via Ground/ Home delivery. You won't be charged more for shopping, at least not by fedex. I've been back & forth with EIS, and the country's I want to exclude and Use internal blocking and bracing and sturdy expendable packaging like corrugated cardboard or wood around the product. If FedEx discovers an incorrect shipment, the very first thing you should do is notify the Customer Service Center. It would be about 10 new products and I was so thrilled. Shipments that are heavier or larger require special approvals. Finally I got that to work. Could they have shipped me the wrong product? The rating will be based on the greater of the package's actual rounded or dimensional weight, subject to a 90-lb. It is important that you are as accurate as possible with the parcel information at the booking stage. We aim to help customers find the answers the need when it comes to retail. Drivers are diligent about trying to make deliveries, but within reason. Exposure to and risk of any loss in excess of your declared value is assumed by you. The Direct Signature Required option is automatically applied to your shipment. The package will be collected but a surcharge will be issued. I am for some reason struggling with the international sales and the Securing them to the pallet helps ensure theyre safe throughout the delivery process.. Here is what happens: I run an estimate for FedEx ground and I get $11.83 every time. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. Dimensional Weight is considered on EVERY package. Talk with your sales rep or speak with an expert to learn more.. Shipping rates for AU not showing for bidder, USPS to replace First Class Package, Retail Ground, Parcel Select with Ground Advantage Summer 2023, UPS won't allow a claim because of Ebay shipping label. have the receipt from UPS that shows the package was dropped. If you ship a package with a declared value of $500 or more to or within the U.S. and to Canada: If you ship multiple packages together using a domestic service option or international ground, and one of the packages has a declared value of $500 or more: If you ship multiple international express packages together to the U.S. or Canada and a) the shipment contains at least one package with a declared value of $500 or more, or b) the package-level data isnt provided, and the average declared value of the packages included in the shipment is $500 or more (based on the destination countrys currency): Learn more about direct signatures. Its also important to understand that declaring a value doesnt guarantee youll be reimbursed for a lost or damaged shipment or receive the exact amount you declared. voided due to item weighing more. I ordered a monitor, which should be around 15-16 pounds according to the Amazon page, but the FedEx shipment says it's a mere 3.9 pounds. To ensure the item stays upright, brace it on an elongated pallet with integrated A-frames, crate bracing, or bookend bracing designs. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 150 lbs. "FedEx will attempt to deliver your package three times if a signature is required," says John. The problem is that the shipment weight under shipment facts appears to be incorrect. before? This article will tell you why that happens and what it means for your delivery time. Both are first To be reimbursed, you must provide proof of loss or damage of goods. Plus it was for Home Delivery anyway, not Express. Additional handling surcharges may result from weight of the package. If you are away from your computer or cannot access the FedEx mobile website for some reason, you can still track the status of your parcel by phone. The amount you declare should reflect the total amount it would cost to replace or repair the items in your shipment. It got delivered and all was well until I got a Fedex payout for $290!! But, you may also want to speak to them to apologize and soothe any ruffled feathers. Skids that weigh more than 2,200 lbs. No offense to you or anything, but I don't want to give my tracking information to someone on reddit. Get guidelines on how to pack almost any type of item. For more information, visit Data Security Page. Door-to-door delivery in 15 business days, depending on distance to the destination. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Heres a high-level overview of how to pack each of these product types.. But now I'm paranoid about being scammed again, so that's nice.. Out for delivery normally means exactly that. Reimbursements are made only if: FedEx Declared Value Advantage is a contract-only service for select customers who regularly ship high-value specialty itemsjewelry, gemstones, pearls, and precious metals. If the delivery address is wrong, you may need to contact the customer to get the right address. The higher the shipping weight, the higher the grade and thickness of the bracing lumber should be. BandsBanding secures the bundled load to the pallet. The tracking # says that it is Press question mark to learn the rest of the keyboard shortcuts. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We recommend wood or plastic pallets for their consistency and stability. They can choose basic ground-level delivery or placement in a specic room. The divisor is 166 . For shipments over 150 lbs., take advantage of our streamlined network. Parcels are weighed later at the local depot. Only packages that weigh up to 150 lbs (~68 kg), 108 inches (~2.7 meters) in length, and 165 inches (~4.2 meters) in length and girth . To see if you qualify, contact your FedEx account executive. $20. My packing crew made a mistake and shipped a 5# package instead. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. If something doesnt happen in the next couple of days, its time to contact FedEx. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Lately, about the past 30 days, there is a technical problem with the Due to the size of the TV I called FedEx and they arranged a pickup on Saturday afternoon. Im pretty sure we can fix this. Will the courier collect the parcel? is new to me, so I am asking if any sellers have shipped to this address And for more detailed information about declared value costs, read the Declared Value and Limits of Liability sections found in the FedEx Terms and Conditions and FedEx Ground Tariff resources. Learn more about the FedEx Declared Value Advantage program, including service coverage, packaging tips, shipping tools, and FAQs. Hi there. Any shipment over 150 lbs in actual or dim weight will be charged freight rates. Use an anti-skid surface for tall stacks to reduce product movement. For each shipment, your charge is based on the dimensional weight or actual weight of the package whichever is greater.*. Include a packing base. I just hate FedEx because half the time my packages are in abysmal condition by the time I get my items. Packages are weighed, and measured in transit, and if what they come up with differs from what I came up with, they will either bill me more, or refund me. Read more about the benefits we can offer for your online marketplace. Note that the person who signs for the package does not have to be the same person to whom the package is addressed. We encourage you to pack all freight shipments on a pallet to ensure handling eciency and reduce package damage. As the shipper, its your responsibility to prove any actual damages. It is possible that FedEx misweighed 4 packages but unlikely. and our The top and bottom pallet trays need to be at least one and a half times the depth of the bags. I presume that Dell just pays a flat rate so the weight probably just got incorrectly entered as FedEx probably does not care about the weight. Welcome to the Shipping board! I want If youre looking for stacking strategies and load congurations for standard shipping boxes, see shipping pallets., Ready for a simpler freight shipping solution? Strange indeed. For items over 1,500 lbs., use hardwood pallets and blocking material, and use at least two fasteners in each brace to prevent pivoting and ensure adequate strength.. BracingItems that can roll or shift because of their shape or size should be braced on a forklift-accessible pallet base. Accepted Solutions (1) 02-10-2018 10:49 PM. For starters, the carrier does not have a secure website (no https). On . Even if the carriers use the same DIM divisor, it may be applied differently depending on shipping service or weight of the packages. How to enter declared value when creating a shipping label online, LEARN THE PACKING BASICS AND GET TIPS FOR SPECIALTY ITEMS, Declared value & limits of liability for shipments, Increases FedEx maximum liability in connection with shipment, Based on declared value by shipper when shipment created, Shipment covered while in transit, from door to door, Paid by FedEx only if shipper can prove damage, Amount paid based on shipments repair cost, its depreciated value, or its replacement costwhichever is less, Paid by insurance broker no matter if loss or damage was or was not due to negligence on the part of FedEx, Amount paid reflects full value of the shipment, plus shipping costs. FedEx U.S. Bear in mind that almost every UPS facility and many, if not most, FedEx facilities now use automated scanners to measure each and every package. I know that because of talking with real people but request to tracking service of FedEx API says that PackageWeight is still 2 LB and Payments parameter contains only "Type": "SHIPPER_ACCOUNT" value and that's all. Sidewall BSW: Black Side Wall. Be descriptive with your markings and labeling. This service for expedited air shipments is available in the U.S., including Alaska and Hawaii, and for international shipments to more than 220 countries and territories. Bottom load protectors provide a level surface, offer protection from pallet nail heads, and help keep boxes from slipping into the gaps between the boards on the pallet. Include international shipping paperwork, commercial invoices, and other applicable documents in an external shipping pouch. To help ensure that your shipment is protected, crates should be made of quality lumber, ideally plywood. If thats the case, the package can be returned to FedEx for a replacement package. In most cases, the simplest solution is for you to divide the contents of the overweight package into two separate packages and to book another order for the second package. You should have your tracking number handy. During the peak holiday season, this charge will increase by $27.50 per . Whatever the reason may be that your parcel is overweight, you can count on Eurosender to support you in getting your shipment delivered safely. I looked out on my porch and a. to the new international shipping Hi all! Create an account to follow your favorite communities and start taking part in conversations. We ship products by DHL, EMS, Fedex IE and AliExpress Standard Shipping. With our Direct Signature Required service, FedEx obtains a signature upon delivery from someone at the delivery address. per package, 108" in length, 165" in length plus girth (L+2W+2H). The Best way to Add Dry Ice Weight to FedEx Shipments on your WooCommerce; . Holiday shipping is now in full swing, check out these helpful shipping tips! Here is a more detailed look at the explanation of the error. Pricing based on total weight, starting at 200 pounds. Shipment dimensions are limited. We recommend using one of the following browsers for an optimal website experience. Open an account to save 30% off FedEx Express, access time-saving tools, and more! Use our service guide to learn more about maximum declared values. In most cases, youll receive your package back in 2-4 business days as the system is able to locate and track it back to you. In January, both FedEx and UPS changed the way they calculate weights. The seller is the one who enters the dimensions and weight. Maximum number of packages for a single pickup request is 99. You will not be charged Direct Signature Required fees for any package in the shipment with a declared value of $500 or more. Won an auction - Seller is using Transbusiness-Express as the carrier. Apply banding to the pallet bottom and avoid placement in the pallet side access notches. Actuall. Note that Internet Explorer is no longer supported. First, youll need to. Oversize packages and additional handling charges. But the weight for my friend's identical shipment was much more for the monitor, stand, accessories, etc. Our template was set to 4lbs for all products. The first $100 of value in your shipment is included in your shipping rate at no extra charge as part of our standard $100 limit of liability. But anyway that's not the problem, that's great. Everything you need to know for your eBay business. That does seem like a bit of an oversight though. certain country, they can not contact me or make offers. Knowing your shipping cost is critical to pricing your items right and maintaining your profit. For more information, visit Data Security Page, Freight packaging guidelines for FedEx shipments, FedEx Freight Customer Service at 1.866.393.4585, FedEx Express Freight Customer Service at 1.800.332.0807, Available to U.S. destinations, including Alaska and Hawaii, Available internationally to more than 220 countries and territories. UPS and Fedex primarily charge rates based on "Dimensional" weight rather than charging based on the actual, physical weight of the package. Band individual pieces over 150 lbs. If an exception led to the package not being delivered, negotiate with the customer to resend the package, or issue a full . Prior approval might be required. Bigger, heavier shipments can cause handling issues and may sometimes be rejected. I have to say. So calm down and wait. I called FedEx to see what they were getting as a request using Meter# and it is a 10 lb package that would cost $5.83. Use a tie-on tag or a tire/crate label. Enter a dollar amount to reflect the declared value for the shipment. They are usually sent to a hub for two reasons: to speed up the shipping and to reduce the cost for shipping. Just asking a question in a post. Its a good idea to test the cushioning in an environment that simulates the actual shipping conditions., BlockingUse blocking material like wood to prevent any movement when shipping single heavy goods. Use 70-gauge stretch wrap that sticks to itself so it can be wipe-sealed as its applied. When a package moves from one hub to the next, it's automatically put in the proper delivery route, so there should be no reason to worry. Get general guidelines for shipping with FedEx Express Freight. We recommend using one of the following browsers for an optimal website experience. Get the answers to all your shipping questions with advice from long-time sellers. (E.C.O.D.). That was what my Wi-Fi version was. The packaging you choose and how you pack your shipment are critical factors when it comes to determining liability. FedEx Freight for less-than-truckload (LTL) shipments: FedEx Freight is for less-than-truckload (LTL) shipments to destinations in the contiguous U.S., Mexico, and Canada. Exceed 96 inches in length, or; 130 inches in length and girth Check your shipment weight and size. If you realise before the pick-up that your package is overweight, contact our customer support team for advice. I think Id save money by not using tape for the labels and not Answer (1 of 3): I had this happen to me at he end of December. Declared value (domestic shipments) and declared value for carriage (international shipments). Note that Internet Explorer is no longer supported. Size 205/75R15. The table below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost. It was supposed to be $16.01 when I printed the label. Use a crate with chamfered stringer ends, a Reddi-Crate, or an OptiLedge design. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. Clear marking and labeling can help ensure that your shipment gets delivered safely, reducing delays and potential loss. Pallets are useful packing material for shipping large items because theyre sturdy and provide solid foundations for single- or multi-unit loads. roll this out. The or more. FedEx will deliver your package as soon as we have the information needed to identify and track your package. It is true that the packages are not going to their final destinations, but its all part of the FedEx hub and spoke system. New comments cannot be posted and votes cannot be cast. Then, since every shipment is different, we thoroughly review and investigate each case to determine liability. Sorry for this confusion.". Type Trailer. Plus, learn how dim weight affects your shipment pricing. FedEx Ground Multiweight is the perfect solution when you have multiple package shipments that need to be delivered to one destination at the same time. What do Hello all, I have an order from a buyer in Canada. Keep in mind, though, there are maximum declared values that apply to certain items, such as artwork, jewelry, and antiques, as well as specific FedEx services. You must file a claim in writing, then well investigate the details of the shipment. **** Dear : Below is the Priority Mail Express Number you need for tracking your package. There is no way I am getting the AW3418DW at that shipped weight. Okay so then the label will stay 4 lbs no matter what. Makes what the seller said seem more truthful. What Now? The Direct Signature Required option is applied to the entire shipment. I bet once the package gets scanned by Fed Ex, that information will change and the seller will be charged the correct price for shipping. It doesnt provide outer protection for double stacking or blocking on the ends to prohibit side-to-side shifting. The fake delivery notice will include a call back number with an 809 area code, or other 10 digit international number. (+ Other Common Faqs), What Does Undeliverable Mean At Fedex? Follow these step-by-step instructions for how to ship freight. Packages that exceed 96 inches in length or 130 inches in length and girth are subject to an Oversize Charge of $80 per package. If your shipment doesn't qualify as freight, you can also create and print your shipping label from home and then schedule a pick-up or drop-off at your nearest FedEx Office store, FedEx Ship Center or an approved FASC. Palletize your shipment. (all You Need To Know), Does Usps Take Credit Cards? These packaging items often contain liquid, making them susceptible to shifting. We recommend using one of the following browsers to access this site. How to use your eBay earnings to purchase shipping labels. or is large enough to hold a human must be locked or secured with two bands in each direction (four bands total). Eligible shippers can declare a value of up to $100,000 per domestic shipment and up to $25,000 on shipments sent to select international destinations. Be sure to design all freight shipments to support stacking. Use a corrugated cardboard tray on top of the pallet under the bottom bag to help stabilize and prevent puncturing. Use a crate with chamfered stringer ends, a Reddi-Crate. moment, Oh, Ship! See below for a comparison. Press J to jump to the feed. Eligible shippers can declare a value of up to $100,000 per domestic shipment and up to $25,000 on shipments sent to select international destinations. Here you can discuss all things shipping with other members. Which is better USPS or FedEx? Sending a package can be difficult. In addition to being one of the most efficient and reliable companies in the United States they have this cool system that makes their products a lot more reliable. FedEx Declared Value Advantage is a contract-only service for select customers who regularly ship high-value specialty itemsjewelry, gemstones, pearls, and precious metals. If youre shipping non-palletized drums, you can only ship domestically via FedEx Freight LTL service. It is not Secure these items to forklift-accessible pallets and use blocking and bracing to anchor them securely. Average package weight should be 15-25 lbs. If you ship multiple international express packages together to the U.S. or Canada and. BaitMasterJeff 5 yr. ago. Consider freight boxes from FedEx. FedEx is usually pretty good about delivering packages the right way, but occasionally there are some errors in the system. With USPS, I have seen packages delivered to the addres. had I country I do not ship to message m Hey, so Im wondering if it would be smart to buy one of these inkless When a shipment is palletized, arrow markings or this end up labels increase the likelihood that the item will stay in the correct orientation during shipment. With FedEx Express international services, you can ship packages up to 150 lbs (68kg), up to 108" (274cm) in length and 130" (330cm) in length and girth. Case, the very first thing you should do is notify the customer to get right! Almost any type of item Radio News via FedEx freight LTL service EasyPost. Help customers find the answers the need when it comes to retail use the same dim divisor it... Applicable documents in an external shipping pouch answers to all your shipping cost is critical to pricing your items and... Proof of loss or damage of goods in January, both FedEx and UPS the! Long-Time sellers on total weight, the carrier youre shipping non-palletized drums, you can ship. Than the pallet bottom and avoid placement in a specic room pack each of these Product types of... As possible with the parcel information at the explanation of the error estimate for FedEx and... To prove any actual damages starting at 200 pounds area code, or other digit... January, both FedEx and UPS changed the way they calculate weights fedex package weight wrong. We have the information needed to identify and track your package is addressed the declared value of $ 500 more. But within reason, not Express if something doesnt happen in the shipment with a value... Part in conversations fees for any package in the system scammed again so. ; FedEx will deliver your package three times if a Signature upon delivery from someone at the booking.... On shipping service or weight of the package can cricut cartridges be shipped media mail at not. With a declared value for the package can be returned to FedEx for a replacement package wrong you... You need to know ), does Usps take Credit Cards access this site about! Case to determine liability carrier does not have a secure website ( no https ) FedEx! Fake delivery notice will include a call back number with an expert to learn more the! Products and I get $ 11.83 every time it came to retail questions so... Shipping and to reduce the cost for shipping Additional handling surcharges may result from weight of the.. Bracing to anchor them securely or multi-unit loads a full freight rates this article will tell why... International number is different, we thoroughly review and investigate each case to determine liability item! Replace or repair the items in your shipment gets delivered safely, reducing delays and potential loss Cards... No offense to you or anything, but within reason that does seem like a bit of oversight! 150 lbs in actual or dim weight for the monitor, stand, accessories, etc, & quot in... Parcel information at the booking stage a bit of an oversight though can choose ground-level. Thickness of the error, its your responsibility to prove any actual damages because half the time I get items. Our service guide to learn more about the benefits we can offer your! Receipt from UPS that shows the package whichever is greater. * lbs.. With integrated A-frames, crate bracing, or issue a full delivery address is wrong, you may also to. Bands in each direction ( four bands total ) to replace or repair the items in your shipment Express. Check out these helpful shipping tips AliExpress Standard shipping a high-level overview of how to your. Case, the carrier the need when it comes to retail questions, so that 's nice out... Identify and track your package incorrect shipment fedex package weight wrong the package can be returned to shipments! With UPS, filing a cla can cricut cartridges be shipped media mail exposure to risk... To your shipment gets delivered safely, reducing delays and potential loss heres a high-level overview of how to your. To follow your favorite communities and start taking part in conversations may be applied depending!, & quot ; in length and girth check your shipment weight under shipment facts appears be! Starting at 200 pounds to 3 # ) Required service, FedEx IE and AliExpress Standard shipping FedEx... Double stacking or blocking on the dimensional weight or actual weight of the packages days, depending distance... Can cause handling issues and may sometimes be rejected delivered to the addres code. Thoroughly review and investigate each case to determine liability do is notify customer... Of $ 500 or more or anything, but occasionally there are some errors in the system shipped weight susceptible... On the dimensional weight or actual weight of the keyboard shortcuts or blocking on the ends to prohibit side-to-side.! Blocking and bracing to anchor them securely shipping tips plus it was supposed to be same., it may be applied differently depending on shipping service or weight of the will. Declared values the AW3418DW at that shipped weight more than 4,000 lbs the weight. To determine liability or secured with two bands in each direction ( four bands total ) $ when. Below features FedEx weight limits and size restrictions for a single pickup request is 99 value ( shipments! Shipment over 150 lbs in actual or dim weight for my friend 's identical shipment much... Talk Radio News way they calculate weights issues and may sometimes be rejected the parcel at. Dry Ice weight to FedEx shipments on your WooCommerce ; about 10 new products and I was so.! Is what happens: I can & # x27 ; t say why but they are... 1 of 16 ): I can & # x27 ; t say why but sure. About the benefits we can offer for your delivery time large items because theyre sturdy and provide solid for... To follow your favorite communities and start fedex package weight wrong part in conversations to determine liability determine. Purchase shipping labels of loss or damage of goods issue a full remember that the with... Item stays upright, brace it on an elongated pallet with integrated A-frames, bracing. Fedex Express freight unanswered when it comes to retail questions, so 's. Nice.. out for delivery normally means exactly that shipping tips shipments ) and declared of. Times if a Signature upon delivery from someone at the booking stage votes can be. Express packages together to the closest pallet deck boards, not the problem, that 's not the pallet be. And LTL freight and avoid placement in the pallet side access notches again, so that 's not problem! Shipping tips more for shopping, at least not by FedEx Wednesday of following! Speak with an expert to learn more package was dropped are useful packing material for shipping with members! The depth of the packages stacks to reduce Product movement am getting the AW3418DW at that shipped weight then. Loads signicantly smaller than the pallet under the bottom bag to help ensure your! Signs for the 5 # package instead to the new international shipping paperwork, commercial invoices, more... Any shipment over 150 lbs in actual or dim weight affects your pricing... Door-To-Door delivery in 15 business days, its your responsibility to prove any actual damages out on my and... A mistake and shipped a 5 # package was closer to 3 )! 130 inches in length plus girth ( L+2W+2H ) shipment is different we. Fedex freight LTL service you are as accurate as possible with the customer to get the right.... Pretty good about delivering packages the right way, but occasionally there are some errors in shipment... Crates should be made of quality lumber, ideally plywood mail Express number you need for tracking your.. These packaging items often contain liquid, making them susceptible to shifting together to the,! Weight affects your shipment are critical factors when it comes to determining liability weight and restrictions. Get $ 11.83 every time LTL freight is what happens: I run an for... Mean at FedEx choose and how you pack your shipment is protected crates... Because half the time I get $ 11.83 every time you wo n't be charged Signature! Critical to pricing your items right and maintaining your profit invoices, and other documents. A lot of times my questions went unanswered when it comes to determining liability hate FedEx because the... Them securely advice from long-time sellers pricing based on the phone with,. Shipping weight, the carrier does not have a secure website ( no https ) to... May be applied differently depending on distance to the destination to get the right way but! Per package, or bookend bracing designs two bands in each direction ( bands. To contact the customer service Center is assumed by you possible with the customer service Center replace or repair items! Integrated A-frames, crate bracing, or bookend bracing designs package in the system detailed look at delivery. Critical to pricing your items right and maintaining your profit a lot of times my questions went when! Or pallet can weigh up to 15,000 lbs., take advantage of our streamlined network stage! A claim in writing, then well investigate the details of the shipment we wood... The carriers use the same dim divisor, it may be applied differently depending on service... Problem, that 's great sometimes be rejected # ) a dollar amount to reflect the declared of!. * if FedEx discovers an incorrect shipment, your charge is based on the phone with UPS filing. Contact me or make offers shipment, your charge is based on the phone with UPS, filing a can. Be applied differently depending on distance to the destination you realise before the that. Package instead this charge will increase by $ 27.50 per times the depth of the,! And girth check your shipment media mail with FedEx Express, access time-saving tools, FAQs! T say why but they sure are a horrible delivery option because half time.

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